Consumers awareness raising on non-cash payment fraud
Consumers awareness raising on non-cash payment fraud

Potential instances of fraud: e-banking

There are not many crimes committed on the electronic space in Lithuania compared to other states of the European Union. Several crimes could be singled out:
  • An account is hacked when somebody else finds out online banking data (user ID, e-banking passwords, etc., which can be obtained by different fraudulent actions (e.g., phishing)). Several years ago the following method of fraud was spreading in Lithuania: a telemachine would dial random telephone numbers and inform the person who would answer about restrictions on his/her payment card and ask to call a specific telephone number immediately. To be more convincing, the telephone number given is free of charge. Once this telephone number is called, the telephone answering machine asks to enter the data for accessing e-banking and other confidential information, which gets into the hands of swindlers immediately;
  • The person's account is "hacked" online and different transactions are performed in the account. It is extremely difficult to do because banks are using security systems of several tiers in electronic banking systems.
  • The bait of scammers is often taken by unemployed persons who receive employment offers by phone with the condition that they should disclose their access data to a potential "employer".
  • It happens that fraudsters call by phone and introduce themselves as officials of the police, the Financial Crime Investigation Service and other state authorities and claim that they have found out that illegal money has been transferred into the person's account. In order to be able to investigate it, they request data to access online banking.
  • Online advertisements claim that they buy second hand telephones. The persons interested in such advertisements are requested by swindlers to disclose the data to access online banking.