Raising Awareness on Access to Justice
Raising Awareness on Access to Justice

2012-12-10

Seminar „Consumer protection in cross-border disputes"

Plovdiv, hotel Real
10th Dec 2012

Programme

10:00 - 10.30 Registration of the participants 
10.30 – 11.00  Introduction of the project “Raising Awareness on Access to Justice”
Bogomil Nikolov – executive director of BNAAC
11.00 – 11.15Presentation of educational films on resolving cross-border consumer disputes
11.15 – 11.45Projection of the films and discussion on their content and impact 
11.45 – 12.30Protection of Consumer Rights in the EU Laws. European payment order procedure: how can consumers use it?
Lawyer Violeta Manolova, BNAAC 
12.30 – 12.45Discussion
12.45 – 13.00Coffee break
13.00 – 13.30European small claims procedure
Lawyer Violeta Manolova, BNAAC
13.30 – 13.45Discussion
13.45 -14.30Successfully solved case studiesIgnat Arsenov, European consumer centre Bulgaria
14.30 -14.45Discussion
14.45 – 15.00Coffee break 
15.00 – 16.00Practical exercises: solving different cases related to cross-border disputes
16.00 – 16.15End of the seminar

 

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