Consumers’ cross-border disputes resolution: European Order of Payment and European Small Claims Procedure (2011)

The purpose of this research is to make a qualitative study, exploring how European Order for Payment and Small Claims procedures are enforced and implemented in applicant and partner countries in particular in consumer rights protection, as well to conduct in-depth analysis of this topic and investigate good practices in Lithuania and Bulgaria, use the research data in other project materials (presentations during seminars, information brochures, newsletters, etc.).