Lithuanian Consumer Institute

non-governmental non-profit organization, working in the area of consumer protection

Activities of Lithuanian Consumer Institute

To create environment, where consumer choices are responsible,
rights – respected, obligations – conducted.

Education

We organize consumer education projects, publish educational publications and films, create innovative audiovisual media, organize competitions, events, campaigns, and actively participate in social networks.

Researches

We conduct various researches: sociological researches, opinion of consumer and business, secret consumer researches, analysis of legal acts, monitoring of the media, monitoring of commercials.

Representation

Making proposals for amendments of legal acts, initiating new legal acts. We created model of cooperation between NGO’S and governmental and municipal institutions in the area of consumer education.

Consultations

We provide consultations for natural and legal persons on implementation of consumer rights.

Development Cooperation

We build institutional capacity of NGO’s in Belarus, Moldova, Montenegro, Georgia in the area of food safety, consumer protection, prevention of identity theft and etc.

Membership

We actively participate in activities of international organizations, we are members of “Better Finance” that represent interest of 4,5 mln. EU citizens.

Key topics

consumer rights, sustainable consumption, prevention of food waste, circular economy, sustainable development.

Cases of public consumer protection

In 2015 mobile operators persistently offered their services without their prior consent. Lithuanian Consumer Institute has file a complaint to court. After it mobile operators quit calling for consumers without their prior consent.

In 2007 we publicly asked why some yoghurts in the market have
“bio” sign, despite the fact that they are not organic.  Strong public debate encouraged one famous company to change the production line and start producing organic yoghurts.

Map of organic farms

The Lithuanian Consumer Institute presents a map showing the vast majority of organic farms in Lithuania. 

The map shows certified organic farms and producers. From now on, it will be much easier for consumers of organic products to find information about the products they are interested in.

View larger map >

SF_EN
Sincerely, food: a useful little book about food waste and how to avoid it

This little useful book is here to help you save money, save food, find inspiration and discover shocking and thrilling facts about food along the way. More >>

FT_EN
Fair Trade Guidebook

Guidebook aims at providing the most important information about the Fair Trade system making it possible for each consumer to contribute to the positive developments in the developing countries. More >>

EP-EN
European Payment Order

The information brochure explains how consumers can efficiently use European small claims and payment order procedures in a form of questions and answers, covering examples of already used cases. More >>

FAIRTRADE. Not only a Slogan

The animated film introduces the main principles of Fair Trade – no child labour, fair wage to producers and workers, better working conditions, premiums for community needs (building of roads, schools and hospitals), environmental protection. 

Kitchen stories. WATER

Green beans need your attention. Empty your plate to show your love for water!

Kitchen stories. FOREST

The tourist couldn’t believe his eyes… Find out how to save money and avoid traps. And why you need to use up all your food.